Glossaire

Définitions en langage clair des termes logiciels, IA et conformité qui reviennent le plus souvent dans nos échanges avec les clients.

An autonomous AI system that perceives its environment, plans multi-step tasks, uses tools, and executes actions without continuous human input.

Software that centralises customer data, tracks interactions, and manages the full sales and support lifecycle.

India's 2023 data protection law governing how personal data of Indian residents is collected, processed, and stored.

Integrated software that unifies finance, inventory, HR, procurement, and operations into a single system.

The EU's landmark data protection regulation that sets strict rules for processing personal data of European residents.

An integrated software platform that manages patient records, appointments, billing, inventory, and clinical workflows in a healthcare facility.

A deep learning model trained on vast text data that generates, understands, and reasons over human language at scale.

The system at which a retail or hospitality transaction is completed, combining hardware, payment processing, and sales management software.

An AI architecture that grounds large language model responses in retrieved documents or knowledge bases, reducing hallucinations.

A cloud delivery model where software is hosted centrally and accessed over the internet on a subscription basis.