Retail & E-commerce Software
in Kenya

Why Kenyan retail & e-commerce businesses choose Dictode

• Built-in compliance for Kenya: KRA VAT + eTIMS e-invoicing, PAYE / NHIF / NSSF / Affordable Housing payroll, Data Protection Act 2019 and more
• Multi-currency support for KES (KSh) with real-time exchange rates
• English, Swahili language interfaces — including RTL support where applicable
• Regional hosting options — low latency for Kenya users in EAT (UTC+3)
• AI-first architecture with built-in LLM agents and generative workflows
• On-call engineers aligned to Kenya's time zone (EAT (UTC+3))

What we build for Kenya retail & e-commerce businesses

Whether you need a full ERP for a multi-branch retail & e-commerce operation, a CRM tailored to retail & e-commerce client management, or a custom AI agent that automates day-to-day workflows — Dictode delivers production-grade software that scales with your Kenya business and grows with your ambitions.

AI-powered retail & e-commerce software — omnichannel POS, AI inventory forecasting, CRM, loyalty and customer analytics for single-store boutiques to multi-country chains.

Key features for Kenyan retail & e-commerce operations

Retail & E-commerce use cases in Kenya

Kenya regulatory compliance

Every Dictode retail & e-commerce solution deployed in Kenya ships with compliance modules pre-configured for local regulations, tax rules, and statutory requirements.